Our 'normal' is to be busy. Often wait time for computer fixes is 7 days.
Difficult to say exactly how long a service or repair will take but we are more than willing to guess and keep you updated as progress is made.
First come first serve. Appointments are rare, but if we can accommodate, we'll do so.
We do prioritize phone repair when we can so usually it's a drop it off and go grab lunch then pick it up kind of thing. As always it depends on parts being in stock (or pre ordered).
Most parts required for a repair need to be prepaid before ordering (if not an item we regularly stock). There may be exceptions at our discretion.
Parts that can't be found new can often be ordered used in which case there will be limited if any warranty. We'll advise you of this prior to ordering the parts.